Amazing customer service
Steve was amazing through the entire process. He was completely transparent, personable, knowledgeable, and professional. I highly recommend Matrix and can't wait to get started on our project!
Our Experience
We did a tub to walk in shower conversion. My house is 43 years old so walls /floors have all settled so of course that means extra attention to detail. The team was very neat and cleaned up after themselves great. we had a few problems but they were all worked out to our satisfaction. Are crews were great like to send a thank you out to Alberto, Jeff ,Marco, Luis, Kirk, Mauricio. they made sure we were happy with are purchase. Thanks again everyone.
Basement Remodel
Our home was purchased as new construction and completing the unfinished basement seemed overwhelming. After a neighbor had a great experience with Matrix, we explored working with them, took the plunge and are grateful that we did. Matrix provided us with a “One-Stop-Shop” for a very complicated project. Their in-house design team started with our ideas and then came back with recommendations that improved the outcome. The project management team kept all of the trade teams moving like an orchestra conductor, kept us informed throughout the project and effectively dealt with the inevitable “curve-balls” that arose. Bottom-line, I would work with Matrix again and will recommend them to family and friends.
Love This Team
Matrix ripped out the old tub, gutted the bath area back to the studs, installed new drywall, new acrylic surround, walk-in shower with seat, and new ceiling fan. In and out in one day, with good clean-up after themselves. The Team: Shane, Anton, Vitalli, and Walter.
Installer Did An Excellent Job
Installer did an excellent job. Very personable person. Did a great job explaining the project when finished.
Everyone Was Professional
Matrix did a great job with out basement remodel! Everyone was professional and responsive to our needs.
Matrix Offered Options The Others Didn't
We had several people over to give us options on how to renovate our basement. Stuck in the 80s. Matrix offered options the others didn't. Make suggestions that improved our ideas. The crews they use are great. Prompt. Courteous. Always asked if we had questions and listened to our requests..Very Satisfied.
These guys were awesome
Great job, these guys were awesome!
Love Our New Bathroom
Fantastic job. Looks amazing!!!! Professional crew, would recommend!
A Job Well-Done
Matrix Bathroom Systems made this experience a pleasure. After negative work with another company for a kitchen remodel I was hesitant to do any project. However, our original contact with Kyle C. Was so positive and professional my worries went away. The team that did the mold mitigation, removal and install were so neat, quiet, and respectful of the houseputting down tarps and impeccable clean-up. Shane, the concierge, was there to answer questions, check on progress, and generally be a really great representative for Matrix. Im going to start saving up again for another project. Thank you, Matrix for a job well-done.
Chicagoland Area Matrix Basements
- 3050 N Kennicott Ave, Arlington Heights, IL 60004
- (847) 613-4131
