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5.0
209 reviews

You Will Not Be Disappointed

Marilyn A.

From start to finish, I felt important by the Matrix team. The sales rep PJ he definitely is an asset to the company. He listened to what I wanted as a potential customer, extremely knowledgeable, patient and his goal was not only the sale, but to be build a long term relationship with his client. The PM Alex amazing and concierge Shane phenomenal. And finally the installers Vitelli and Walter (5 star) - their professionalism, cleanliness, thorough follow up with me during the install. I cant stop looking at my bathroom, its beautiful. I highly recommend Matrix to anyone looking to remodel their bathroom believe me you will not be disappointed

Turned Our Vision Into Reality

Jenny M.

Based on the recommendation of a neighbor, we contracted with Matrix Basement and we're so glad we did. Every person we met or spoke with was professional. Once given a timeline and the schedule, every professional showed up on time and completed their work on time. We really did not have to do anything other than watch them turn our vision into reality.

Excellent Experience

Linda P.

This was an excellent experience. The two employees who installed my shower/tub area were knowledgeable, courteous, professional, and thorough.

Five Star Review

Annette E.

I am truly satisfied with the product and the installation team. Five stars!

Excellent Tradesmen

William G.

Yesterday Al and Walter removed our old bathtub and tub surround and replaced it with a beautiful new tub, fixtures and tub surround. Dust from the demolition was kept to a minimum. They completed the job in one day and took the demolished materials with them. They were both very courteous as well as excellent tradesmen. I highly recommend them.

Worked Hard To Achieve Perfection

Susan C.

My experience with Matrix Bathroom Systems has been nothing more than wonderful! PJ covered all bases during our consultation for my new shower, while Alex kept me up to date with the production. Both supplied their professional opinion, while still listening to my own. When the day finally came, the installers Vitelli & Walter, were right on time & got to work! They were very kind & considerate, as they kept me updated throughout the day & cleaned up spotlessly! All involved worked hard to achieve perfection! I cannot wait to recommend Matrix Bathroom Systems to my friends & family!

Perfect Bath to Shower Conversion

Lucy Q.

My husband and I would highly recommend Matrix Basement Systems to family, friends and future prospects who are considering a basement remodel. We are extremely satisfied with the outcome. Thanks again to our Project Manager Daniel Baron and his team for going far and beyond during this renovation. We can't wait to create many new memories with our family! Thanks Matrix for making our vision come to life!

It Looks Fantastic

Lanny H.

t looks fantastic. I'm very pleased.

Definitely Recommend

Jessie B.

Very happy with the work done to both bathrooms. Very professional team. We will definitely recommend this company.

Everything Was Of The Highest Quality

Art S.

rom beginning to end, they did an exceptional job. The plan was exactly what we were looking for. Everything, from framing to insulation, from electrical to plumbing to finishing was of the highest quality. The project manager, Daniel, kept us informed of its progress throughout, and each aspect of the project was completed on time. He also took on additional tasks that needed to be done so that the project progressed smoothly. The work was of the highest quality in all areas. Our carpenter, Jesus, was skillful in handling problems that arose and was meticulous in the completion of his work. All of the contractors involved were professional and responsive. We are extremely pleased with our new living space and would highly recommend Matrix for remodeling projects.

4.5 out of 5
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Chicagoland Area Matrix Basements


  • 3050 N Kennicott Ave, Arlington Heights, IL 60004
  • (847) 613-4131